Secret Code
24-Hour Live Customer Support by Phone: 1-888-715-8282
You will need a secret code to use many of the forms and applications on our web site. Secret codes cannot be assigned over the Internet.

A secret code is our way of identifying customers over the Internet. To establish a secret code, you will need to call our Customer Service Department at 1-888-715-8282. This is a one-time process. Once this code has been established, you will be able to use any of our secure forms. Please allow 24 hours for this code to be uploaded into our system. Your secret code is not the last four digits of your social security number.

Toll-Free and Domestic Phone Numbers
Toll-Free Telebanc
and Live Customer Service

1-888-715-8282
Open 24 hours per day, 7 days a week.

International Calls
+ + 913-682-2206
Open 24 hours per day, 7 days a week.

Online Banking Technical Support
1-888-715-8282
Open 7 a.m. to 7 p.m. CST (GMT-6)
Toll-Free International Phone Numbers
From Germany
0800-181-3419
Open 24 hours per day, 7 days a week.

From Korea
On Post: 00308-12-0268
Off Post: 00789-14-800-4176
Open 24 hours per day, 7 days a week.

Bank By Mail
If you are not located near an Armed Forces Bank of California branch, you can bank with us by mail.
Deposits should be sent to:
Armed Forces Bank of California, N.A.
P.O. Box 3400
Fort Leavenworth, KS 66027