Job Listings
We are always looking for creative and energetic employees who are looking for a career in banking.
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Full-Time
1111 Main Street
Kansas City, MO  64105
Application for New Hires ONLY
Please ONLY use this application if you have already been selected for hire. Thank you, ~HR
Qualifications:
 

Full-Time
2260 Callagan Hwy
Building s/b 3379, Suite 1
San Diego, CA  92136

Full-Time
Inside Walmart
8551 N. Boardwalk Ave.
Kansas City, MO  64154

Full-Time
Inside Walmart
8301 N. Church Rd.
Kansas City, MO  64158

Full-Time
Inside Walmart
1202 S. Kirkwood Rd.
Kirkwood, MO  63122

Full-Time
Inside Walmart
3022 S. Belt Highway
St. Joseph, MO  64503
Assistant Banking Center Manager
Contact customers, businesses, community and civic organizations to promote goodwill and generate new business. Interview customers to obtain information and explain available financial services. Take loan applications, quote rates and close loans. Explain, promote and sell all bank products and services inside and outside of the bank office and Wal-Mart location. Actively seek group banking events with large businesses within 15 to 20 miles of the branch. Actively promote our customer referral program. Responsible to coach, counsel and develop a solid team. Must be self-motivated and driven to success. Hire, train and motivate the staff. Is responsible for the cleanliness of the branch and the customer experience. Responsible for adherence to bank's operational compliance and security policies, applicable state and federal laws.
Qualifications:
Position requires an energetic, self-motivated individual. We are highly sales oriented and customer service driven. Candidates should possess some retail cash handling experience. A sales background is preferred along with teller and new accounts experience. This position requires prior supervisory experience combined with excellent communication skills, both written and verbal. Familiarity with consumer lending is a plus.
 

Full-Time
Mather St.
Building 648
P.O. Box 1448
Travis AFB, CA  94535
Banking Center Manager
Summary: Contacts customers, businesses, community and civic organizations to promote goodwill and generate new business. Interviews customers to obtain information and explain available financial services. Explain, promote and sell bank's products and services inside and outside the bank office. Take loan applications; quote rates and close loans with customers. Responsible for adherence to banks operational compliance and security policies, applicable state and federal laws. Responsible for coaching, counseling, and motivating staff., train staff in customer service, banking procedures and sales. Prepares staff performance evaluations and sets goals. This individual leads an office with a portfolio of less than 1000 dda. Principal Accountabilites: • Sales Management A. Measure / manage daily progress to daily / monthly / quarterly / annual budgeted goals B. Market product / services to target market • Coach / Training on product knowledge, presentation of products and services, effective marketing and any applicable operational processes / procedures • Insure an engaging and positive customer experience and effective resolution to customer issues • Personnel Management A. Participate in hiring, training and coaching of new associates B. Session plan to insure the development / career path of associates into leadership roles C. Timely completion of performance reviews and proper / timely issuance of disciplinary actions when necessary • Insure established Operational procedures and policies are maintained • Assist with insuring that compliance and Internal Audit expectations are achieved • Understand, communicate and instill corporate initiatives and vision
Qualifications:
Minimum Qualifications: Must be able to multi-task Strong written and verbal communication skills are necessary. Strong coaching skills are important. Experience with DFC banks is preferred. College degree or core competency in a related field Thorough understanding of Retail Banking loan and deposit products Must be eligible for SAFE Act registration
 

Full-Time
1111 Main St.
Kansas City, MO  64105
Commercial Banker Trainee
Summary: The Commercial Banker Trainee is part of the Commercial Banker Development Program (which is attached to this job description). The Commercial Banker Trainee will generally possess an undergraduate degree in either the field of accounting, finance, economics, real estate, business administration, or related field. Work experience in commercial banking is not required. Principal Accountabilities: The Commercial Banker Trainee is part of the Commercial Banker Development Program which will provide training in commercial credit, loan review, loan operations, and commercial lending through shadowing a commercial lender. Within the Commercial Credit Department the Commercial Banker Trainee will receive training and then be able to perform the following tasks: • Financial statement spreads. • Financial analysis of commercial loans (both real estate and commercial and industrial). • Prepare well-written financial analysis of loans for presentation to loan officers and/or loan committee. • Complete financial analysis reports that are completed in a quality manner and within service time line expectations. • Compliance with the Mutual Charter Agreement between Credit/Underwriting and Commercial/Special Assets Relationship Management as posted on the Bank’s Intranet. • Effective communicator with lending officers, supervisors, and co-workers to provide for effective follow up on credit reviews. • Other special projects or other tasks as required by supervisor/manager. Within the Loan Review Department the Commercial Banker Trainee will receive on-the-job training and then will be able to perform the following tasks: • Review commercial credits to determine whether any change in risk rating should be made. • Prepare written reports of loan review findings. • Present to Loan Review Department supervisors on the findings during a specific commercial loan review. Within the Loan Officer shadowing process, the Commercial Banker Trainee will be able to perform the following tasks: • Assist the loan officer with creation of the Credit Approval Submission (CAS) document for loan approvals. • Assist the loan officer with borrower contact in obtaining financial information and other required loan documentation. • Conduct property inspections of collateral securing commercial loans. • Participate in loan meetings with borrowers and the Commercial Loan Officer. • Ability to apply skills toward effective financial analysis of borrower’s financial statements, cash flow analysis, and analysis of commercial credit. • The individual will be able to perform credit analysis of non complex credits with the expectation that progress will be made toward more complex credit analysis after fulfilling the minimum job responsibilities. • The individual will be able to apply Bank Credit Underwriting standards to other functions including loan review and loan origination. The expectations will coincide with the Commercial Banker Trainee’s level of experience and after training programs.
Qualifications:
Minimum Qualifications: The Commercial Banker Trainee is part of the Commercial Banker Development Program (which is attached to this job description). The Commercial Banker Trainee will generally possess an undergraduate degree in either the field of accounting, finance, economics, real estate, business administration, or related field. Work experience in commercial banking is not required. Desirable skills include: • Strong ability to make presentations both in writing and orally. • Strong analytical skills.
 

Full-Time
Kansas City, MO  64105
Consumer Special Credits Manager
Summary: Responsible for managing all aspects and responsibilities of the consumer collections cycle that includes managing a team of collectors, accountability for assigned portfolios, and accelerated stages of the collection process. The individual maintains accountability for compliance with all laws, regulations and policies regarding consumer loan and mortgage collections. Principal Accountabilities: • Responsible for maintaining acceptable delinquency and net loss levels within assigned portfolios by: o Ensuring that outstanding service is delivered to both, internal and external customers, o Evaluating repayment abilities of small business/small commercial borrowers to include basic financial statement analysis, o Analyzing loss mitigation options for consumer and mortgage borrowers to permit reasonable rehabilitation for Bank customers, o Developing work queues and assign priority for each product line that are reasonably designed to minimize delinquency and net loss levels, and o Proactively managing performance of third party collection agencies, to include regular placements as well as considering replacement agencies or champion-challenger metrics. • Monitors, reviews, and reports performance and delinquency trends. • Ensures compliance with all applicable Federal, State and local regulations and policies and procedures concerning loan collections. o Demonstrates and maintains an up-to-date knowledge of and ensures on-going compliance with applicable regulatory requirements, and internal policies and procedures. o Manages a team of collectors and develops each collector to their highest potential through coaching and demonstrated leadership skills. o Responsible for ensuring that outstanding service is delivered to both internal and external customers. • Plans, organizes, directs and controls the department’s daily activities to provide the best possible service to the members while protecting the assets of the organization. • Develop, mentor, and motivate staff to reach targeted department goals. • Ability to manage a portfolio of accounts in the later stages of delinquency, including foreclosures, repossessions and bankruptcy. • Other duties and responsibilities as assigned.
Qualifications:
Minimum Qualifications: • Bachelor’s degree with a minimum of 5 years consumer collections experience in a supervisory capacity. • In lieu of bachelor’s degree, a combination of university level coursces in accounting, business writing, communications and mathematics combined with previous work experience will be accepted. • Strong attention to detail and accuracy, ability to multi-task, strong analytical skills, , superior communication, interpersonal, and analytical/problem-solving skills. • Minimum of three years of experience with small business and/or commercial receivables, and mortgage loan collection experience. • Background with business banking collection is desired. • Solid working knowledge of: o State and Federal laws governing the colletion of debt, o The Fair Debt Collection Practices Act, o The Serviccemembers Civil Relief Act, and o The Consumer Bankruptcy Code. • Proven track record of reducing delinquencies and increasing recoveries with consumer banking products and mortgages and the ability to quantify and track results. • Proficiency in Microsoft Office in a business environment, especially Microsoft Excel. • Adaptable to change.
 

Full-Time
1111 Main St.
Suite 302
Kansas City, MO  64105
Credit Analyst II
Duties will include spreading business and personal financial statements, calculating global cash flows using tax returns, personal financial statements and accountant- prepared financials. Experience with C&I loans a plus. Will perform collateral analysis utilizing real estate appraisals and assist Commercial Lenders in the preparation of annual reviews, renewal and new loan requests, including detailed financial analysis.
Qualifications:
The desired candidate will hold a Bachelor's Degree in Accounting, Finance or Business Administration with a minimum of 3 years experience in credit analysis. Experience with Moody's Risk Analyst a plus. Must be proficient with Word and Excel and possess excellent math skills. Candidate should be detail oriented, able to communicate effectively orally and in writing and be a team player. Ability to meet deadlines is essential.
 

Full-Time
1142 N 2nd St
Leavenworth, KS  66048
Customer Care Center Service Lead
Summary: Responsible for providing information, approval and guidance to call center agents to assist in the resolution of calls. Principal Accountabilities: • Provides agents with answers to questions, procedures and approvals for resolving customer call requests. • Handle customer escalations outside of the agents realm • Provides backup to support staff on processing maintenance requests. • Assist supervisors with team responsibilities • Provides training on skill level questions and sets positive professional example • Monitor and manage call volumes • Assist in overseeing the day to day operations of the customer care center
Qualifications:
Call center experience advanced level skill - required
 

Full-Time
1142 N 2nd St
Leavenworth, KS  66048
Customer Service Rep-New Hires Only
Please fill out the following application if you have already been selected for hire. Thank you, ~Human Resources
Qualifications:
 

Full-Time
1142 N 2nd St
Leavenworth, KS  66048
Customer Service Representative
Communicate with customers, by telephone and written correspondence, to promote, sell and service a variety of bank services to establish, maintain and retain account relationships.
Qualifications:
Must be willing and able to work on 24/7 rotation including holidays. Hours 11:00 AM - 11:30 PM Flex schedule, 7 day a week availability needed. Considerable concentration is required with constant interruptions. Ability to work under pressure and project a pleasant, friendly and professional attitude at all times. Must have effective verbal and written communication skills. Ability to deal effectively with individuals by telephone regarding financial matters. Ability to solve problems. Accurate typing skills and proficient computer skills are necessary. Physical ability to sit for long periods of time.
To Apply for this position, you may submit a resume at www.aerotek.com using the Job Search, with location Leavenworth KS, Customer Service Representative or contact them via email, jkoelzer@aerotek.com, or phone, 913-981-1986.
 

Full-Time
1111 Main Steet
Kansas City, MO  64105
Deposit Operations Manager
We have an immediate opening at our headquarters for an experienced leader to its Deposit Operations team with specific responsibilities for new and changed deposit account documentation processes, deposit platform and core systems. This position, located in Kansas City, ensures that deposit accounts, opened and changed throughout the organization, are compliant with bank policies, procedures and regulatory requirements and that all required documentation is appropriately retained. Significant system changes underway require a strong “change-agent” with proven ability to evaluate processes and re-engineer them for efficiency as well as the ability to lead and motivate a large staff through these changes.
Qualifications:
Ideal candidate will possess proven superior written and oral communication skills, strong computer skills, attention to detail and multi-tasking skills, proven ability to continually lead change and motivate staff while promoting efficiency and accuracy. Position requires a Bachelor’s degree, with a minimum of five years financial institution operational experience
 

Full-Time
Kansas City, MO  64105

Full-Time
1111 Main Street
Kansas City, MO  64105
Director of Compliance
Summary: This position provides Executive leadership to the Compliance department for all DFC owned banks. Will develop, implement and administer all aspects of the banks compliance management program, including compliance, BSA/AML, and CRA. Principal Accountabilities: • Ensures that the regulatory compliance functions are developed and reviewed to stay abreast of changes in laws, regulations and the regulatory environment. • Ensures that Banks have an appropriate Compliance Management Program, policies and staffing levels. • Coordinates with examiners, internal and external auditors to facilitate examinations and audits. • Participates actively in various committees including Compliance Committee and BSA-AML Committee. • Oversees Compliance related training. • Performs analysis of compliance programs to evaluate the effectiveness of consumer compliance reviews, fair lending analysis, and BSA/AML testing • Evaluates Compliance Risk Assessment methodology • Reviews process flows, compliance testing programs and documentation standards • Serve as primary point of contact with regulatory agencies on compliance, CRA, and BSA/AML matters. • Serve as compliance subject matter expert and provide appropriate research support for business units. • Responsible for the management of 10-15 FTE’s • Conduct all duties in compliance with applicable laws, regulations, and Bank policies and procedures. • Maintain current knowledge of laws, regulations, policies and procedures applicable to the job assignment. • Ensure that appropriate compliance training is scheduled and delivered to all employees under supervision of this role. • Perform supervision/management administrative duties related to supervised employees including performance and salary reviews, disciplinary action, and employee recognition. • Other duties as assigned.
Qualifications:
Minimum Qualifications: • A Bachelor’s degree in Business Administration or related field • Minimum of 8 years professional compliance experience in the bank industry, preferably holding a CRCM/CAMS designation • Ability to interpret and disseminate the impact and requirement of new laws and regulations • Focus, attention to detail, problem-solving skills, and a strong attitude in favor of high quality work are required. • Ability to manage professional level employees. • Proficient in Microsoft Word and Excel. Experience with Microsoft Access desired. • Excellent interpersonal and oral and written communication skills. • Experience making quick, high quality decisions on complex issues. • Strong organizational skills. • Ability to handle confidential information in a mature and professional manner. • Ability to work with complex concepts and work with minimal assistance. • Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuations. • Excellent time management skills and the ability to work both independently and as a member of a team. • Ability to work effectively in a multi-task, high-volume environment. • Self-motivated and results-oriented. • Good understanding of banking or financial business operations and systems.
 

Full-Time
1111 Main St.
Kansas City, MO  64105
Director of Internal Audit
Summary: Responsible for ensuring corporate objectives are met through the direction, administration and performance of audits of DFC and its subsidiaries. This is accomplished by determining that the system of internal controls effectively safeguard the interest of the Corporation and are consistent with policies, regulations and guidelines set forth by the DFC, and subsidiary, Board of Directors, management and regulatory agencies. Audit results are reported to the Audit Committee/Board of Directors and senior management. Principal Accountabilities: 1. Develop and implement the annual Internal Audit Plan based on a risk assessment methodology. 2. Determine resources, facilities and equipment needs, including the development of department policies and procedures and training needs, to support audit plans and budgets, which will meet corporate objectives. 3. Recruitment and development of human resources for audit responsibilities. 4. Perform employee evaluations and make recommendations for salary adjustments and promotions in accordance with human resource and department policies and procedures. 5. Develop the quarterly Audit Committee/Board of Director reporting materials. 6. Monitor compliance with the Internal Audit Charter. 7. Day-to-day management of the Internal Audit Department, and supervision of department personnel. 8. Coordinate with external auditors and regulatory agency examiners. 9. Participate in organization committees, when applicable, including that related to new systems and procedures to ensure the adequacy of internal controls. 10. Respond to, and investigate, allegations of fraud and other financial wrongdoings when requested. 11. Communicate and interact with management across all business units. 12. Audit Management a. Design an appropriate audit plan in compliance with regulatory, contractual, and external audit requirements that simultaneously meets corporate objectives and is responsive to the periodically updated risk assessment process. b. Implement and administer audit policies, plans, and procedures. c. Assign staff to audits, internal control consulting and other special projects. d. Participate in entry and exit conferences. e. Review and approve audit planning analyses and audit programs. f. Direct, review, administer and coordinate with other managers and external auditors regarding resource plans and schedules. g. Demonstrate an expert level of understanding in the areas of accounting practices, operating procedures, systems, computer assisted audit techniques, internal controls, and regulatory compliance for the purpose of successfully performing the audit engagement. h. Provide guidance to assigned staff concerning audit objectives. i. Direct staff to ensure proper completion of jobs within budgeted production levels. j. Perform review of work papers to ensure the audit scope and objectives have been met, major conclusions are adequately supported and recommendations are effective. k. Review and approve audit reports, ratings and management response evaluations. l. When necessary, perform the duties of an Audit Supervisor or Senior Internal Auditor. m. Assume additional responsibilities as requested by the CEO and/or the Audit Committees for the purpose of facilitating corporate objectives.
Qualifications:
Minimum Qualifications: 1. Proven knowledge of financial institution laws, regulations, policies and procedures, and accounting practices. 2. High level of ethics and integrity, objectivity, probing inquisitiveness, and a high tolerance for stress under adversarial conditions. 3. Expert ability to analyze a complex set of data and be able to extract information critical to quantifying the potential threat of exposure to the organization. 4. Expert ability in the identification of situations warranting the application of unplanned audit procedures. 5. Excellent communication and interpersonal skills including the ability to effectively interact with senior management, fellow colleagues, and persuasiveness to solicit auditee and staff cooperation. 6. Excellent organizational skills, supervisory, and decision-making skills. 7. Motivated self-starter that can elicit sustained high productivity levels from assigned staff in a project management environment. 8. Through effective leadership, able to elicit sustained high productivity levels from assigned staff while managing multiple projects. 9. Ability to read, write, hear and speak English. 10. Excellent computer skills, including MS Office and ACL. Ability to easily learn new applications/software. Position Requirements: 1. Minimum of fifteen years of public accounting experience, specializing in financial institutions and/or bank internal audit experience, or combination thereof. 2. Proven experience in project management, audit program development, internal control consulting, and risk management utilizing various automated tools and techniques. 3. Bachelors or advanced degree from an accredited college or university. 4. Professional certification, such as a Certified Public Accountant, Certified Internal Auditor, and/or certification in areas of specialization and/or an advanced business degree. Physical and Environmental Conditions: Position exists in an office environment requiring the incumbent to perform normal activities, but not limited to, sitting to write or use a computer or calculator, lifting, reaching, and bending for filing and retrieval of audit files, operating office equipment, navigating steps and operating elevators while carrying PC laptops, portable printers, and audit files (up to 40 pounds) to each audit locations, etc. 1. Must have access to a vehicle to travel from the office to remote locations when necessary. 2. Work extended hours from time to time. 3. Ability to travel up to 10% of the time. Working Relationships: May have contact with: 1. AFB Audit Committee and the Board of Directors (BOD) for each Dickinson Financial Corporation (DFC) subsidiary financial institution, 2. All levels of personnel, including branch personnel, auditee management and personnel, senior and executive officers of DFC and subsidiary financial institutions, and members of the BOD, External auditors and regulatory agency examiners, and Other members in the Internal Audit Department.
 

Full-Time
Kansas City, MO  64105
Dispute Resolution Specialist I
Summary: Position is responsible for processing EFT investigation claims in a fast paced work environment and may perform daily/monthly reconciliation functions of ATM and Debit Card related accounts. Person will serve as primary contact for all card related inquiries and research for both internal and external customers. Some clerical and other duties as assigned. Principal Accountabilities: • Provide support as it relates to ATM & Card Management for internal and external customers. • Manage all aspects of EFT Investigations from beginning to end. • Ensure daily-automated tasks are complete thru review of files and reports and resolve non-posted transactions. • Manage Returned Mail Card inventory to include incoming and outgoing process and ATM Card Stock for branch distribution. • Produce Instant Issue debit cards for select circumstances to include express shipment.
Qualifications:
Minimum Qualifications: Must be quick to learn software solutions with advanced Word and Excel skills. Must be capable of following limited, conceptual instruction and work independently or in a team to reach goal, dependable, organized and comfortable with strict deadlines. Excellent verbal and written communication skills required. Minimum education of High School Diploma, GED or equivalent required.
 

Full-Time
1111 Main St.
Kansas City, MO  64105
Internet Mortgage Banker
Summary: This Internet Mortgage Banker position is responsible for converting prospective client leads into new loan applications through presenting customers with appropriate mortgage products and pricing based on the customers individual borrowing needs. The Mortgage Banker will manage the client experience from origination to closing, ensuring a positive customer service experience. Essential Functions: • Sell a wide variety of investor and portfolio mortgage products through inbound and outbound sales calls. • Determine and communicate product options and loan pricing to prospects. • Take complete loan applications. • Analyze underwriting guidelines to determine the documentation and lock/pricing requirements on a loan level basis. • Learn various types of borrowing programs and processes and stay current with changes and new products. • Provide excellent customer service and Follow-up with customers in a timely, effective and efficient manner. • Manage active pipeline from origination to closing. • Work effectively with Fulfillment departments to ensure loan requirements are satisfied and deadlines met. • Efficiently work with vendors and software programs simultaneously to maximize time spent selling products. • Establish work habits conducive to market variations. • Work with management to develop a sales plan and utilize management’s instructions to ensure business success. • Adhere to all federal and state compliance and regulatory guidelines relative to the position. • Continually develop sales skills through attending training and other educational opportunities necessary for the position.
Qualifications:
Minimum Qualifications (Knowledge, Skills and Abilities) • Must be a self-starter and self motivated to meet job expectations and goals. • Must be able to thrive in a fast paced, multi-tasking environment. • Must be able to make decisive and accurate decisions. • Ability to manage multiple deadlines. • Possess superior customer service skills. • Must be organized. • Ability to learn multiple technical application systems and programs. • Ability to use MS-Word, MS-Excel, MS-Windows, MS-Outlook and the internet effectively. Training and Experience • 2 recent years of mortgage sales experience in an internet/call center environment. • Extensive work experience utilizing a lead management system. • Track record of successfully originating over 10 loans per month.
 

Full-Time
Kansas City, MO  64105
Loan Closing Analyst
GENERAL PURPOSE OF THE JOB: Loan Operations based position primarily responsible for supporting the Commercial Lending Staff with coordinating all loan closings. ESSENTIAL DUTIES AND RESPONSIBILITIES: Communicate with customers, clients, staff, counsel, title companies, etc. to coordinate assigned closings Respond to inquiries, resolve problems, and obtain any additional documentation required to complete the loan file Synchronize the closing and funding of loan transaction and ensures that the loan is closed in accordance with loan approval Resourceful as it pertains to internal policy and regulatory requirements Other special projects as assigned
Qualifications:
Proficiency in Microsoft Word and Excel Good oral and written communication skills Previous commercial loan closing experience preferred
 

Full-Time
Kansas City, MO  64105
Loan Collector
Candidate will be responsible for assisting in the collection of all DFC retail loans, both past due and charge off. This will include telephone, email, and written attempts to contact and secure a payment/payment plan that benefits both the company and the customer. Review and reconcile delinquent loan accounts by using bank information and systems as well as external applications. Process and assist in the posting of loan payments. Meet and maintain personal and department goals.
Qualifications:
Candidate will have to daily speak with difficult/hostile customers as well as friendly customers. Candidate must be a multi tasker that can work under extreme pressure - especially on payday. Skills required include attention to detail, multi tasking, and being a team player while working on assigned duties. Job requires typing, folding, and stuffing of department's letters and notices.
 

Full-Time
1111 Main St.
Kansas City, MO  64105
Mortgage Banker
Dickinson Financial Corporation, headquartered in Kansas City has over $2 billion in assets and is rapidly expanding its mortgage division with the goal of becoming the premier mortgage company in the country! Academy Bank and Armed Forces Bank are a part of Dickinson Financial Corporation, a family-owned business dedicated to supporting the financial well being of the individuals since 1907. We are looking to add Mortgage Bankers to our growing staff of Mortgage Professionals. The position will enjoy an highly competitive compensation plan, a very attractive and affordable benefits package. Your productivity will be maximized by our cutting edge industry technology! As a Mortgage Banker you will be responsible for originating retail mortgage loans. You will be able to sell direct to customers or solicit customers indirectly through third parties such as Realtors, Builders, and Developers. In addition, you will proactively solicit new residential mortgage business and sell Armed Forces Bank mortgage products to meet established loan quality and production goals. You will continually identify, develop and maintain a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities. These relationships will be enhanced by your regular participation in business related development opportunities, community efforts to promote homeownership and professional organizations. Additionally, you will respond to customer inquiries and referrals that are generated from your contacts and from other Armed Forces Bank business channels. You will conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information. You will ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies and adhering to HMDA requirements.
Qualifications:
Our ideal candidate must be able to build exceptional relationships with customers. The candidate must exhibit excellent product knowledge and employ a consultative sales approach when providing recommendations to customers based on financial analysis and the customer's financial needs, goals and circumstances. The candidate must be able to resolve complex issues in order to complete the mortgage origination process. Additional requirements include: •Bachelor’s degree or equivalent mortgage sales work experience •3 to 5 years of experience in a loan origination •Knowledge of conventional and government lending guidelines •Knowledge of processing, underwriting, and closing procedures •Knowledge of federal lending regulations governing real estate lending •Ability to manage a heavy pipeline of 25 plus loans •Strong written and verbal communications skills •Exceptional organizational skills along with the ability to multi-task Preferred Skills: •Demonstrated Experience of closing minimum $500,000 a month •Working knowledge of VA, FHA , and HUD guidelines •Strong computer skills including MS applications •Ability to access rate, credit and loan status information on standard laptop •Working knowledge of CALYX Point is a plus •Ability to analyze and comprehend complex financial data and provide financial alternatives •Ability to learn and cross sell other Armed Forces Bank products •Professional and effective interpersonal skills
 

Full-Time
1111 Main St
Kansas City, MO  64105
Network Engineer III
The Network Engineer III’s role is to ensure the stability and integrity of in-house voice, data, video, and wireless network services. Planning, designing, and developing LANs and WANs across the entire organization achieve these tasks. The Network Engineer III will lead the network team to solve network hardware and software problems in a timely and accurate fashion, and provide end user training where required. Principal Accountabilities: Design and deploy company LANs, WANS, and wireless networks, including servers, routers, switches, UPS’s, and other hardware. Configure networks to ensure their smooth, and reliable operation for fulfilling business objectives, and processes. Monitor network performance, and troubleshoot problem areas as needed. Collaborate with department leaders to assess near and long-term network capacity needs. Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records. Practice network asset management, including maintenance of network component inventory, and related documentation, and technical specifications information. Participate in managing all network security solutions. Perform complex equipment configuration for all types of voice, data, and security equipment. Instruct junior networking staff in DFC corporate network design, infrastructure management, and all operational methodologies for the entire enterprise.
Qualifications:
College degree in computer technology, or networking, seven plus years of experience in the computer and networking fields.
 

Part-Time
Bldg 9214 Hutton Plaza
P.O. Box 620099
Fort Rucker, AL  36362

Part-Time
52030 Arizona St
Building 52030
Fort Huachuca, AZ  85670

Part-Time
965 Quilter St.
Building 965
P.O. Box 12623
Yuma, AZ  85365

Part-Time
240 W. Fitzgerald Blvd.
Building 6001
Edwards AFB, CA  93524

Full-Time
Building 918
Fort Irwin, CA  92310

Part-Time
Building 918
Fort Irwin, CA  92310

Part-Time
796 Reeves Blvd.
PO Box 1477
NAS Lemoore, CA  93245

Full-Time
796 Reeves Blvd.
PO Box 1477
NAS Lemoore, CA  93245

Part-Time
130 23rd Ave.
Port Hueneme NEX Branch
Port Hueneme, CA  93043

Part-Time
Building 2017
San Diego, CA  92135

Part-Time
2260 Callagan Hwy
Building s/b 3379, Suite 1
San Diego, CA  92136

Part-Time
2260 Callagan Hwy
Building s/b 3379, Suite 1
San Diego, CA  92136

Part-Time
3301 Surface Navy Blvd.
Building 3301
San Diego, CA  92136

Part-Time
140 Sylvester Rd.
Building 510
San Diego, CA  92106

Part-Time
350 Hickam Ave.
P.O. Box 1448
Travis AFB, CA  94535

Part-Time
10400 Community Loop
Vandenberg AFB, CA  93437

Part-Time
5122 Community Center Dr.
U.S. Air Force Academy
USAF Academy, CO  80840

Full-Time
3108 N. Boundary Blvd.
Bldg 926
MacDill AFB, FL  33608

Part-Time
3108 N. Boundary Blvd.
Bldg 926
MacDill AFB, FL  33608

Part-Time
540 Culverius Ave.
Building 400
Great Lakes, IL  60088

Part-Time
3452 Green Bay Rd
North Chicago, IL  60064

Part-Time
Inside Walmart
12801 Kansas Ave.
Bonner Springs, KS  66012

Part-Time
330 Kansas Ave.
Building 700
Fort Leavenworth, KS  66027

Full-Time
330 Kansas Ave.
Building 700
Fort Leavenworth, KS  66027

Part-Time
615 Metropolitan Ave.
(located right off post, adjacent to main entrance)
Leavenworth, KS  66048

Full-Time
Inside Walmart
13600 S. Alden
Olathe, KS  66062

Part-Time
Inside Walmart
13600 S. Alden
Olathe, KS  66062

Full-Time
Inside Walmart
395 N. K-7 Hwy
Olathe, KS  66061

Part-Time
Inside Walmart
395 N. K-7 Hwy
Olathe, KS  66061

Part-Time
Inside Walmart
16100 W. 65th St.
Shawnee, KS  66217

Full-Time
Inside Walmart
16100 W. 65th St.
Shawnee, KS  66217

Part-Time
(Inside the PX)
127 Gold Vault Road
Fort Knox, KY  40121

Full-Time
Inside Walmart
1101 Branson Hills Pkwy
Branson, MO  65616

Part-Time
Inside Walmart
1101 Branson Hills Pkwy
Branson, MO  65616

Full-Time
Inside Walmart
100 THF Blvd.
Chesterfield, MO  63005

Part-Time
Inside Walmart
1201 Grindstone Parkway
Columbia, MO  65203

Full-Time
Inside Walmart
1201 Grindstone Parkway
Columbia, MO  65203

Full-Time
Inside Walmart
653 Gravois Bluff Blvd.
Fenton, MO  63026

Part-Time
Inside Walmart
653 Gravois Bluff Blvd.
Fenton, MO  63026

Part-Time
143 Replacement Ave.
Building 487
Fort Leonard Wood, MO  65473

Full-Time
Inside Walmart
1700 N. 291 Highway
Harrisonville, MO  64701

Part-Time
Inside Walmart
1700 N. 291 Highway
Harrisonville, MO  64701

Part-Time
Inside Walmart
8551 N. Boardwalk Ave.
Kansas City, MO  64154

Full-Time
Inside Walmart
8551 N. Boardwalk Ave.
Kansas City, MO  64154

Part-Time
Inside Walmart
8301 N. Church Rd.
Kansas City, MO  64158

Full-Time
Inside Walmart
8301 N. Church Rd.
Kansas City, MO  64158

Part-Time
Inside Walmart
1701 W. 133rd St.
Kansas City, MO  64145

Full-Time
Inside Walmart
1701 W. 133rd St.
Kansas City, MO  64145

Part-Time
Inside Walmart
1202 S. Kirkwood Rd.
Kirkwood, MO  63122

Full-Time
Inside Walmart
1202 S. Kirkwood Rd.
Kirkwood, MO  63122

Full-Time
Inside Walmart
1000 NE Sam Walton Lane
Lee's Summit, MO  64063

Full-Time
Inside Walmart
1301 E. Highway 24
Moberly, MO  65270

Part-Time
Inside Walmart
2004 West Marler Lane
Ozark, MO  65721

Full-Time
Inside Walmart
2015 Foxwood Drive
Raymore, MO  64083

Part-Time
Inside Walmart
2015 Foxwood Drive
Raymore, MO  64083

Part-Time
Inside Walmart
908 Walton Way
Richmond, MO  64085

Part-Time
Inside Walmart
1923 E. Kearney
Springfield, MO  65803

Part-Time
Inside Walmart
3315 S. Campbell Ave
Springfield, MO  65807

Part-Time
Inside Walmart
3520 W. Sunshine St
Springfield, MO  65807

Part-Time
Inside Walmart
3520 W. Sunshine St
Springfield, MO  65807

Full-Time
Inside Walmart
4201 N. Belt Highway
St. Joseph, MO  64506

Part-Time
Inside Walmart
4201 N. Belt Highway
St. Joseph, MO  64506

Part-Time
Inside Walmart
3022 S. Belt Highway
St. Joseph, MO  64503

Full-Time
Inside Walmart
3022 S. Belt Highway
St. Joseph, MO  64503

Part-Time
Inside Walmart
301 E. Cooper Street
Warrensburg, MO  64093

Part-Time
(Inside the BX)
Building 105, 550 Holzapple
Grand Forks AFB, ND  58205

Part-Time
Building 3452
P.O. Box 16171
McGuire AFB, NJ  08641

Part-Time
4325 N. Washington Blvd
P.O. Box 9719
Nellis AFB, NV  89191

Part-Time
5691 Rickenbacker Rd.
Bldg 431
Nellis AFB, NV  89191

Part-Time
13471 Sgt Major Blvd.
Mail: PO Box 6071 El Paso, TX 79906
East Bliss, TX  79916

Part-Time
1720 Marshall Rd.
P.O. Box 6071
Fort Bliss, TX  79906

Part-Time
(Inside the PX)
1611 Marshall Road
Fort Bliss, TX  79906

Part-Time
108 McNair Rd.
Building 451
P.O. Box 1759
Fort Myer, VA  22211

Part-Time
120 South Dewey
NEX Building 863
Bremerton, WA  98314

Part-Time
101 W. Spaatz Rd.
Bldg 2465
Fairchild AFB, WA  99011

Part-Time
41st Division Dr. & Nevada Ave.
P.O. Box 331029
Fort Lewis, WA  98433

Part-Time
Building 504
McChord AFB, WA  98438

Part-Time
2600 Ohio St.
NEX Building
Silverdale, WA  98315

Part-Time
6305 Missile Dr.
Building 722
P.O. Box 9561
FE Warren AFB, WY  82003
Personal Banker
The Personal Banker serves and assists customers through teller transactions, disputes, accounts and loans, to create a high level of customer service, and also sells products to create new business for the bank. The Personal Banker will also watch for fraud and illegal activities. Principal Accountabilities: · Performs teller transactions; cashes checks, makes cash/check deposits, saving and checking withdrawals, scanning work on imager, and handles cash · Open checking, savings accounts, money markets, VIP, holiday club, and business accounts. Also open certificates and IRAs as well as debit cards, checks and loans. · Assist customers with turning debit cards back on, giving balances, answering questions about accounts, and selling products. Also take complaints and try to better bank relationships with customers · Do In-store marketing in the Wal-Mart Store, call local businesses to post flyers in break rooms, hang flyers at apartment complexes, and travel to businesses to hand out information and talk with supervisors · Clean the branch, balance the vault, do cash sheets, buy and sell money to Loomis, make sign boards, make calls on the deficit report, and decorate for customer comfort
Qualifications:
Minimum Qualifications: · Typing – 50 WPM · Good phone skills to communicate with customers and employees · Experience with ten-key calculator · Basic knowledge of general office equipment, copier, fax, etc. · Basic computer proficiency · Experience with Word, Integrated Teller, Navigator, Novell, Deposit Pro, ONE Interface, Excel, Imager · Ability to organize own work with very little direction · Problems require analysis based on precedent · Strong decision making skills · Excellent professional judgment and attention to detail · Sales Aptitude · Procedures are established, but conditions change; initiative must be exercised to overcome minor obstacles
 

Full-Time
320 Kansas Ave.
P.O. Box 3400
Fort Leavenworth, KS  66027
Product Specialist I
Summary: A Product Specialist primary function is to communicate with new special programs accounts customers via verbal and written correspondence. This position requires taking responsibility for the promotion of the bank and customer enrollment in bank products (accounts and convenience products), which requires a working knowledge of bank products and programs. The focus of a Product Specialist is to provide exceptional customer service to develop long-term customer relationships and additional special program accounts. Principal Accountabilities: • Communicate with special programs accounts customers via outbound communication (telephone, email, and letter) regarding accounts and bank convenience products. Correspondence volume (daily, weekly, and monthly) determined by gross and net account totals. • Accept and respond to incoming special programs accounts customer communication (telephone, email, and letter) regarding accounts and bank convenience products. • Perform account opening, account maintenance, and account check back (via Livecycle, Deposit Pro, and Navigator). • Continual development of knowledge regarding the bank (history, policies, and procedures), banking products, and special programs account customer base. • Review and manage return mail according to procedures. • Other related duties as assigned.
Qualifications:
Minimum Qualifications: Minimum qualifications for Product Specialist include the ability to perform as an independent worker who takes initiative and projects a continual positive, patient, and professional attitude. Multi-tasking ability a requirement as the work environment is fast paced with multiple activities and multiple programs in use during all correspondence. (Proficiency in Microsoft Word and Excel are required.) A Product Specialist must demonstrate excellent verbal and written skills for providing exceptional customer service. Prior banking experience preferred but not required. Military knowledge preferred but not required. Education level must include high school diploma or equivalent.
 

Full-Time
Kansas City, MO  64105
Senior Credit Analyst
Supervise junior analysts, review spreads and written credit analysis of junior analysts and perform other duties as assigned by department manager. Will be involved in large corporate credits with an emphasis on providing quality prepared analysis and written credit requests. Position will also interface with management in developing a staff of talented professionals. Spread business and personal financial statements, calculate global cash flows, policy ratios, real estate cash flows, and analyze large corporate credits. Perform collateral evaluation utilizing appraisals and assist commercial lenders in preparation of annual reviews, renewal and new loan requests as well as performing detailed financial analysis.
Qualifications:
Minimum of 5 years experience in credit analysis for real estate and C & I transactions including supervisory experience. Ideal candidate will possess experience in complex corporate accounting issues, analysis of SEC filings, and complex large corporate credit analysis. Experience with Moody’s software a plus. Must be proficient with Word and Excel and possess excellent math skills. The desired candidate will hold a Bachelor’s Degree in Accounting, Finance or Business Administration. Candidate should be detail oriented, able to communicate effectively both orally and in writing and be a team player. Prior experience may include work with a CPA firm in audit or loan review.
 

Full-Time
Kansas City, MO  64105
Senior Internal Auditor
Summary: Responsible for providing audit services including planning, fieldwork, summarization and internal control consulting for the assigned area of specialization, in conformance with Audit Department procedures, regulatory requirements and audit management directives. Principal Accountabilities: Within the general guidelines provided by the Director of Internal Audit (DIA) and/or Audit Supervisor: 1. General a. Assist with the training of Internal Audit Department members. b. Perform 2nd reviewer responsibilities for branch audits, including oversight of planning, fieldwork, and audit summarization, to ensure audit objectives are met, adequate, practical coverage is achieved, and overall conclusions are sufficiently and accurately reported and supported. c. Assist in hiring additional personnel for the Internal Audit Department when positions become available. 2. Audit Planning a. Complete audit planning analysis for the purpose of determining the audit approach. b. Complete or update the audit program for the purpose of achieving audit objectives. c. Schedule resources for the purpose of effectively and efficiently completing assigned projects. d. Schedule entry meetings with the DIA, staff and auditee management for the purpose of communicating/determining objectives and scope. 3. Audit Fieldwork a. Perform audit fieldwork demonstrating a proficient level of understanding in areas of: applicable accounting practices, operating procedures, systems, computer assisted audit techniques, control issues and regulatory compliance for the purpose of successfully performing the audit engagement. b. Provide guidance and support to assigned staff concerning project objectives. c. Direct staff to ensure proper completion of jobs within budgeted levels. d. Review the work papers of the staff assigned to ensure the work papers sufficiently support the conclusions, are properly documented and support the audit procedures and objectives of the audit, and overall compliance with department procedures. 4. Audit Summarization a. Analyze and organize audit finding/observation summaries for the purpose of preparing the audit report. b. Prepare the audit report including rating recommendations for the purpose of communicating the results to the Auditee and Executive Management. c. Forward the audit report and work papers to DIA, or designee, for the purpose of review. d. Conduct exit meeting with the auditee, and prepare report for issuance. e. Perform the evaluation of the auditee response for the purpose of determining the appropriateness of corrective action. 5. Internal Control Consulting a. Represent audit on internal control consulting assignments for the purpose of counseling management on effective internal control procedures. b. Participate in special projects as required by the DIA to facilitate corporate objectives. 6. Additional Responsibilities a. Assume additional responsibilities as requested by the DIA for the purpose of facilitating department objectives.
Qualifications:
Minimum Qualifications: 1. Strong knowledge of financial institution laws, regulations, policies and procedures, and accounting and auditing practices. 2. Unquestionable ethics and integrity, objectivity, probing inquisitiveness, and a high tolerance for stress under adversarial conditions. 3. Strong ability to analyze a complex set of data and be able to extract information critical to quantifying the potential threat of exposure to the organization. 4. Ability to identify situations warranting the application of unplanned audit procedures. 5. Strong listening, writing, and oral communication skills. DFC IAD Senior IA.doc 2 of 2 September 2011 6. Strong organizational skills, supervisory, decision-making and interpersonal skills. 7. Motivated self-starter that can elicit sustained high productivity levels from assigned staff in a project management environment. 8. Ability to meet work deadlines and work with all members in the Internal Audit Department and organization. 9. Ability to read, write, hear and speak English. 10. Excellent computer skills, including MS Office and ACL. Ability to easily learn new applications/software. Previous Experience: 1. In excess of four years of public accounting experience, specializing in financial institutions, and/or bank internal audit experience, or combination thereof. 2. Understanding of assigned area of responsibility. 3. Prior experience in project management, audit program development, internal control consulting, and risk management utilizing various automated tools and techniques. Physical and Environmental Conditions: 1. Position exists in an office environment requiring the incumbent to perform normal activities, but not limited to, sitting to write or use a computer or calculator, lifting, reaching, and bending for filing and retrieval of audit files, operating office equipment, navigating steps and operating elevators while carrying PC laptops, portable printers, and audit files (up to 40 pounds) to reach audit locations, etc. 2. Must have access to a vehicle to travel from the office to remote locations when necessary. 3. Work extended hours from time to time. 4. Ability to travel up to 15% of the time. Working Relationships: May have contact with: 1. All levels of personnel, including branch personnel, auditee management and personnel, senior and executive officers of DFC and subsidiary financial institutions, and members of the BOD, External auditors and regulatory agency examiners, and other members in the Internal Audit Department. Education: 1. Bachelors or advanced degree from an accredited college or university. 2. Professional certification, such as a Certified Public Accountant, Certified Internal Auditor, and/or certification in areas of specialization and/or an advanced business degree, preferred.
 

Full-Time
1111 Main St
Kansas City, MO  64105
Server Administrator
Summary: The Server Administrator II’s role is to install, administer, and optimize company servers and related components to achieve high performance of the various business applications supported by tuning the servers as necessary. This includes ensuring the availability of client/server applications, configuring all new implementations, and to assist in developing processes and procedures for ongoing management of the server environment. Principal Accountabilities: •Coordinate and collaborate with network engineering, business application, and database administration function to ensure availability, reliability, and scalability of corporate servers to meet business demands. •Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches. •Check help desk database for entries on server and server resource issues; prioritize and respond to incidents, work orders, and service requests as appropriate. •Assist in management of enterprise directory services and supporting server infrastructure. •Participate in key process improvements as they relate to the client/server environment. •Mainain/Create Systems Documenta
Qualifications:
Minimum Qualifications: •University degree in the field of computer science or management information systems or a related discipline. Degree may be substituted with equivalent work experience. •At least three years’ equivalent work experience in a technical analytical position responsible for managing server environments. •Working experience and knowledge of the following: Backup, RAID, Certificates, Encryption, LDAP, DNS, DHCP, FTP, Web Servers, Java. •Specific knowledge of server operating systems; Microsoft Windows Server and/or Novell Open Enterprise Server. •Specific knowledge of directory services; Microsoft Active Directory and/or NetIQ eDirectory. •Experience with server performance tuning and monitoring tools. •Familiarity with TCP/IP network protocols, firewall management, and operating system configuration. •Working technical knowledge of scripting batch files. •General knowledge of storage technologies such as SAN or NAS. •Good written and oral communication skills; good interpersonal skills. •Ability to conduct research into server issues and products as required. •Ability to present ideas in business-friendly and user- friendly language. •Highly self motivated and directed, with keen attention to detail. •Proven analytical and problem-solving abilities. •Ability to effectively prioritize tasks in a high-pressure environment. •Strong customer service orientation. •Experience working in a team-oriented, collaborative environment. •This role is required to work after hours or on weekends as necessary. Certifications Preferred: MCSA, MCSE, MCITP
 

Full-Time
1111 Main St
Kansas City, MO  64105
Service Desk Analyst
The Armed Forces Bank Information Technology Division in downtown Kansas City, MO has an immediate opening for a Service Desk Analyst II. Candidate will provide level 2 technical support for bank employees.
Qualifications:
Position qualifications includes technical help desk experience, excellent customer service, and the ability to work flexible hours.
 

Full-Time
3238 Guadal Canal Rd.
NAB Coronado, Building 18
San Diego, CA  92155
Shift Supervisor/Operations Specialist
Function as a Teller/RBR and/or Operations Specialist as customer flow/employee vacation schedule dictates. Complete and balance GL's such as Money Orders, Western Union and Cash Advance Accounts. Keep office filing up to date, retention in order and able to balance cash drawer following all policy/procedures. Good rapport with co-workers as well as customers.
Qualifications:
Requires motivation for working in sales and customer service atmosphere. Good customer service skills a must. Energy and willingness to shift between Home Store Operations/Teller/RBR work and Operations Specialist at the Ops Center as needed. Knowlege of Back Table procedures as well as sales products.
 

Full-Time
1111 Main St.
Kansas City, MO  64105
Staff Internal Auditor
Corporate Audit Fieldwork a. Perform audit fieldwork demonstrating a proficient level of understanding in the areas of: accounting practices, operating procedures, systems, computer assisted audit techniques, control issues and regulatory compliance for the purpose of successfully performing the audit engagement. b. Complies with department policies and procedures for the purpose of completing audit objectives in accordance with departmental standards. c. Develops applicable procedures for the purpose of updating the audit program. d. Identifies and facilitates reportable audit findings and observations for the purpose of management communication. Branch Audit a. Plan, execute and report the results of branch internal audits. b. Develop applicable procedures for the purpose of updating the branch audit approach and program. c. Perform reviewer responsibilities, including audit summarization, to ensure audit objectives are met, adequate, practical coverage is achieved, and overall conclusions are sufficiently and accurately reported and supported. Assume additional responsibilities as requested by the DIA, AS or SIA for the purpose of facilitating department objectives.
Qualifications:
1. Unquestionable ethics and integrity, objectivity, probing inquisitiveness, and a high tolerance for stress under adversarial conditions. 2. Cooperates with auditees, superiors, peers and subordinates. 3. Ability to read, write, hear and speak English. 4. Excellent computer skills, including MS Office and ACL. Ability to easily learn new applications/software. 5. Prior public accounting experience, specializing in financial institutions, and/or bank internal audit experience preferred. 6. Understanding of assigned area of responsibility. 7. Prior experience in project management, auditing and/or internal control consulting, and risk management utilizing various automated tools and techniques preferred. 8. Bachelors or advanced degree from an accredited college or university. Must have access to a vehicle to travel from the office to remote locations when necessary. Work extended hours from time to time. Ability to travel up to 30% of the time.
 

Full-Time
Building 918
Fort Irwin, CA  92310

Part-Time
140 Frank Crawford Way
Building 4
San Diego, CA  92147

Part-Time
3108 N. Boundary Blvd.
Bldg 926
MacDill AFB, FL  33608

Full-Time
2210 Trooper Dr.
Building 2210
Fort Riley, KS  66442

Full-Time
41st Division Dr. & Nevada Ave.
P.O. Box 331029
Fort Lewis, WA  98433
Supervisor
Summary: Plans, directs and organizes daily operational activities of a banking center, primarily at Exchange locations. The Exchange is a 7-day-a-week working environment with Supervisors managing different shifts during the day at different times during the week. Ensures that bank operations procedures are followed and supervises a staff of employees ensuring customer needs are met. Conducts all related business transactions for customers along with cross-selling products and services to meet targeted sales objectives. Promotes and markets products throughout the Exchange to increase account relationships. Principal Accountabilities: Ensures branch operations policies are followed and customer service needs are met Supervises, plans and directs staff promoting product sales and service Coordinates and assigns work, ensuring adequate coverage on assigned shift Opens or closes branch daily Approves transactions and assists in customer disputes In Exchange locations, ensures Exchange management needs are met Responsible for vault balancing and reconciliation Demonstrates effective communications skills, both verbal and written
Qualifications:
Minimum Qualifications: One-year prior supervisory experience One-year prior banking experience One-year cash handling experience Knowledge of bank operations and compliance Ability to track results, complete required reports with computer proficiency Must be able to assist customers with financial matters Ability to supervise 4-5 employees Must possess problem-solving skills and decision-making skills Working knowledge of bank products and services Strong attention to detail Strong interpersonal skills Effective time management, organization and delegation skills Ability to work well with teams Knowledge of general office equipment
 

Full-Time
1111 Main Street
Kansas City, MO  64105

Full-Time
1111 Main Steet
Kansas City, MO  64105
Treasury Management Support Specialist I
The Commercial Services and Treasury Management Support Specialist (I) is a part of a fast-paced work atmosphere dedicated to delivering exemplary customer service to the bank’s commercial customers. They verify and process requests including the setup and maintenance of all treasury management products and are instrumental in maintaining corporate relationships. Tasks may also include opening new accounts and various account maintenance. This representative troubleshoots incoming and escalated calls, which may require solutions of a semi-technical nature. Principal Accountabilities: • Display a working knowledge of all business, cash management and treasury management products and services. • Responsible for daily support of commercial deposit services and treasury management products including remote deposit capture, ACH, and electronic banking. • Research, resolve, and respond to inquiries and problems of a moderately complex nature. • Provide technical and product support to customers and bank staff • Communicate to customers regarding new functionality, enhancements or changes to products benefiting or affecting the customer • Adhere to all departmental policies and procedures
Qualifications:
Minimum Qualifications: Proven customer service skills Strong problem solving skills Good communication and organization skills Strong attention to detail Ability to prioritize work on a daily basis to meet deadlines Experience with Microsoft Office Previous financial services or customer service experience preferred
 

Full-Time
1111 Main Street
Kansas City, MO  64105

Full-Time
1111 Main Steet
Kansas City, MO  64105
Treasury Management Support Supervisor
The Commercial Services and Treasury Management Support Supervisor is responsible for actively directing, managing, and leading a team of individuals supporting commercial clients who subscribe to the bank’s commercial products and services. They are responsible for activities and functions that encompass a high degree of complexity and risk. The CSTM Support Supervisor has a thorough understanding of Treasury Management products, processes and supporting applications. Principal Accountabilities: • Provides oversight for the support of cash management and treasury services products including remote deposit capture, ACH origination and all electronic business banking services. • Responsible for coordinating the implementation and installation of commercial services with business clients using available staff resources. • Coordinates testing for system upgrades and enhancements; reports findings to product managers. • Communicates to the commercial customers regarding new product functionality, enhancements, or changes to the products benefiting or affecting the customer. • Maintains various policies and procedures related to commercial business banking processes. • Initiate projects or alternatives to improve efficiencies. • Responsible for coaching staff and conducting periodic and annual staff performance reviews
Qualifications:
Strong communication and organization skills including the ability to communicate across and up the organization. Keen ability to prioritize work on a daily basis to meet deadlines. Ability to independently lead and complete projects resulting from policy changes, technological advances, and/or new services offered to customers. Preferred Accredited ACH Professional (AAP) with a high level understanding of the NACHA operating rules and the regulatory landscape related to electronic payments.
 

We are looking for employment candidates who are professional, diplomatic, and courteous. Experience preferred.

We offer:
  • Medical Insurance
  • Group Life Insurance
  • Short and Long Term Disability Insurance
  • "401 K" Retirement Plan
  • Paid Holidays
  • Freedom Checking Account
Armed Forces Bank of California is an Equal Opportunity Employer M/F/D/V

Armed Forces Bank of California is part of a military banking group that specializes in military banking and serves Army, Air Force, Navy, and Marine communities throughout the United States. We operate full-service branches inside the Main Exchange on most of these installations. These branches offer 7-day-a-week banking and are open during Exchange business hours.
Armed Forces Bank of California Participates in E-Verify

N O T I C E :
Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


Armed Forces Bank of California will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

IMPORTANT: If the Government cannot confirm that you are authorized to work, Armed Forces Bank of California is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.

Armed Forces Bank of California may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, Armed Forces Bank of California uses E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.

If you believe that Armed Forces Bank of California has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).

For more information on E-Verify, please contact DHS at 1-888-464-4218.